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Frequently Asked Questions


Will it meet the CWDC standards?

Any organisation that takes advantage of the e-learning package and the portfolio document, which can be accessed directly from the modules or through the resources in the Artemis website, can ensure CWDC standards are met 100%. Training is available in various formats and a brief on this approach will form part of your implementation strategy. The portfolio document was introduced to cover the practical component of the CWDC standards, with the e-learning course covering the knowledge component. The practical component of the CWDC standards can be delivered and tracked by the Learning Management System (LMS), but the set up to achieve this may differ in organisations, hence the briefing opportunity included in the implementation support.

What support is available for organisations?

Support packages can be offered as full training days and/or annual subscription giving your organisation direct access to support guides, tutorials,phone or the online helpdesk.

http://www.helpdesk.activemindsolutions.co.uk/

If an organisation wants to purchase a number of licences Active Mind Solutions can manage the use of the licences in an economical way to ensure licences go live in line with the organisation implementation plan.

Benefits of remote support package(s) to the organisations:

  • No venue, travel and other costs associated with training of key staff to manage the LMS.
  • Reduces the concern for when staff takes annual leave/sick leave.
  • No worries if a nominated user has forgotten how to do something.
  • Individual ongoing training and support to meet the user's needs.
  • Training as and when required over the phone, screen share or online videos.
  • If a new person is in post, the same level of training and support will exist, maintaining consistency and understanding of their system.
What is the cost per organisation?

Please use the online calculator on the home screen to process a quote that matches your requirements.

What are catalogues, and how can they be used?

There is a main catalogue, which is the Artemis catalogue through which all organisations can access the Artemis elearning courses.

However, any organisation can create their own catalogues to upload classroom, online courses or many other learning types and even web links for learners to have access to. An organisation can create any number of catalogues to separate content so that it can be accessed by subject, department, team etc.

The system will allow you to share your catalogues with chosen external partners if desired, as long as they are subscribed to use the Artemis Learning Management System (LMS).

What are the future plans for the system?

Our current priority is to complete our new e-learning modules:-

Continuous Improvement:

This course shows the learner how they can use a range of practical applications to create and sustain a culture of continuous improvement, be familiar with and use a range of problem solving techniques and tools, and understand the importance of teamwork and including everyone in the process of continuous improvement. The course recognises some basic principles outlined in the LEAN approach and helps the learner to understand how and why they are important to the process being successful. The course includes exercises and a quiz (subject to change as still in draft stage currently.

Co-production:

 

This course is based around an approach where all participants are treated as equals to influence policy and build partnerships between professionals, service providers and the individuals. The course is relevant to anyone who works with SEND (Special Educational Needs and Disability) children and /or young people, whether that is health care professionals, service providers or carers. The course is intended to help the leaner improve on techniques used to engage with and support children and/or young people by understanding the different models of disability, being able to communicate effectively, understanding how to work with a wider circle of support but keeping the voice of the child as well as understanding the difference between an aspiration, need, outcome and provision, and why these are important in co-production. 

See Something, Do Something:
This course is based around abuse and the motto, ‘If you see something, do something’. The course helps the learner to identify that all people, no matter what their job role level, have a responsibility to safeguarding children, young people and even adults from abuse. The course will be split into two sections, the first being an introduction to all employees who will be able to understand the types and signs of abuse, understand the levels of responsibility surrounding see something, do something and also be able to understand the reporting process. The second section acts as a refresher for all employees with level 3 and 4 safeguarding responsibility. From this the learner will be able to understand all available referral routes and have the confidence to make appropriate referrals, understand the importance of their role and how it has added value in being able to safeguard children’s, young people and adults. The course has videos, quizzes and exercises. (subject to change as still in draft stage currently)

Poverty:
This course aims to help the leaner understand poverty as a whole, be able to understand the causes, impacts and effects and who can be affected by poverty. The learner will also be able to understand what help and support is available to those affected by poverty and what they can do to help people access this support. The course talks about a wide range of factors, such as lone parent families; large families; parents or children with disabilities; the minimum income per week to achieve a socially acceptable standard of living in the UK; where our situation in the UK is compared to the rest of the EU; case studies and what factors can be modified to improve someones situation. 

Healthy outcomes for children:
This course is aimed at anyone who wishes to improve the home, school or social environment of children in order to improve their health, wellbeing and physical activity. The course aims to provide the learner with a broader knowledge around healthy eating, physical activity and healthy weight for children and families; raise awareness of a healthier lifestyle and feel confidence when having conversations around building a healthier lifestyle. The learner will understand what factors influence a healthy lifestyle and how a home, school and social environment can also contribute towards making this change. The course includes a game, quiz and exercises. (subject to change as still in draft stage currently)

Missing and human trafficking:
This is a 15 minute mini module which is designed to help the learner understand the definition of missing, child trafficking and modern day slavery; understand the push/pull factors of why a child goes missing; understand the different ways a child can be trafficked; understand the link between trafficking and CSE; understand the process involved in a missing child event and also understand the additional information and support available. The course includes a quiz, exercises and case scenarios. (subject to change as still in draft stage currently).
How long do the courses take to complete?

The CWIP course could take anything from a day to a few days, the time will vary depending on current expertise and knowledge, the individual learning style and on time available.  There are 14 modules in total, and each module can be bookmarked if you need to take a break from the learning.

The average is about 6 to 8hrs

 

The Individual modules all take 45minutes to 90 minutes to complete, but can be completed faster if the participant has prior knowledge.

Do you have to complete Artemis induction in a certain order?

The induction modules are designed to be completed in order; however, organisations may apply to have the order changed to their own specification. 

I'm having issues with Flash Player

Flash

It has been brought to our attention that some learners are experiencing difficulty accessing the online courses due to issues with Flash. If the learner has Flash installed on their PC and still can’t access the course this will be due to browser permission. Each browser/version can behave in different ways and may require the permission to be changed manually within the browser settings. This is simply a new way that browsers are treating Flash. In older versions of browsers you would need to manually block Flash.

 

Please see below some guides to help learners with issue with Flash within their browser 

 

 

If they need further support please direct the learners to support@activemindsolutions.co.uk and we will support.

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