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Frequently Asked Questions

Will it meet the CWDC standards?

Any organisation that takes advantage of the e-learning package and the portfolio document, which can be accessed directly from the modules or through the resources in the Artemis website, can ensure CWDC standards are met 100%. Training is available in various formats and a brief on this approach will form part of your implementation strategy. The portfolio document was introduced to cover the practical component of the CWDC standards, with the e-learning course covering the knowledge component. The practical component of the CWDC standards can be delivered and tracked by the Learning Management System (LMS), but the set up to achieve this may differ in organisations, hence the briefing opportunity included in the implementation support.

What support is available?

Support packages can be offered as full training days and/or annual subscription giving your organisation direct access to support guides, tutorials,phone or the online helpdesk.

http://www.helpdesk.activemindsolutions.co.uk/

If an organisation wants to purchase a number of licences Active Mind Solutions can manage the use of the licences in an economical way to ensure licences go live in line with the organisation implementation plan.

Benefits of remote support package(s) to the organisations:

• No venue, travel and other costs associated with training of key staff to manage the LMS.
•  Reduces the concern for when staff takes annual leave/sick leave.
•  No worries if a nominated user has forgotten how to do something.
• Individual ongoing training and support to meet the user's needs.
• Training as and when required over the phone, screen share or online videos.
• If a new person is in post, the same level of training and support will exist, maintaining consistency and understanding of their system.

What is the cost per organisation?

Please use the online calculator on the home screen to process a quote that matches your requirements.

What are the future plans for the system?

Our current priority is to complete our four new e-learning modules:-

• Working with Disabled Children
• Parenting
• Safegaurding Children
• Integrated Working

How long do the Courses take to complete?

The CWIP course could take anything from a day to a few days, the time will vary depending on current expertise and knowledge, the individual learning style and on time available.  There are 14 modules in total, and each module can be bookmarked if you need to take a break from the learning.

The average is about 6 to 8hrs

 

The Information Sharing course will take you between 30 and 40 minutes.

Do you have to complete Artemis in a certain order?

The modules are designed to be completed in order; however, organisations may apply to have the order changed to their own specification.